Frequently Asked Questions

What is Dot's 'n Details?
Dots 'n Details is a scrapbooking club offering special member pricing on top-quality scrapbooking supplies from the brands you love. You'll find the latest products from American Crafts, Chatterbox, Creating Keepsakes, EK Success, Making Memories, Me & My Big Ideas and more–all at an unbeatable value! Plus, our community is a great place to find inspiration, get motivated, and connect with new friends. Learn More about Membership. Then join us to get big savings on your priceless memories!

How is Dots 'n Details Different from other scrapbooking clubs?
Unlike other scrapbooking clubs, our members receive special member pricing on our entire selection of quality brand name scrapbooking supplies not just a select few items each month.

What are the benefits of a Dots 'n Details membership?
Dots 'n Details members save more. We have a wide selection of products, hot ideas, time saving techniques and exclusive member services, all designed to simplify your scrapbooking experience by making it easier, more enjoyable and more affordable.

How do I become a member?
Simply sign up here. Your membership will be added to your cart. Once you check out you your membership will be active and you will receive an email confirmation with your account information. To meet the needs of all our customers we offer monthly or annual membership options. To join, simply select the membership option that works best for you.

How do I renew my membership?
To ensure uninterrupted service, your membership will automatically renew on the anniversary date of the date you signed up and your credit card will be billed at that time. YOU CAN CANCEL YOUR MEMBERSHIP AT ANY TIME, EFFECTIVE THE NEXT BILLING CYCLE.

Can I shop without becoming a member?
Yes, if you have not yet become a member you can still purchase products at the non-member prices.

What if I'm not satisfied with my membership?
We hope you love being a member of Dots 'n Details and enjoy the incredible value membership offers. However, if you are ever unsatisfied you may cancel your membership at any time effective the next billing cycle.

How do I return a product?
We hope you are satisfied with every purchase. However, if you are ever unsatisfied you may return an item as long as they are returned in the same condition it was received that is unopened and undamaged to exchange for another great product. Simply click on the returns link and we will walk you through the process.

Is my information secure?
We know you value your privacy and we do to. We have implemented the latest security systems at Dots 'n Details. We will not share your information with anyone without your consent.